AAA Approved Auto Repair Shop Reviews Auto Pro 117 Border St. Burlington, NC 27215 Tel: (336) 227-6544 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 19 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews David jackson Burlington, NC After some research and parking lot diagnosing myself last night, I realized the issue that had developed with my older pickup will require additional work when I get to my destination, and I had a plan for what I would like done to get me back on the road so I could deliver before rain approaches.When I called this morning, I knew right away that Randy knows what he's talking about, so I headed to his shop. As busy as they were this morning, seeing that I was traveling, he listened to my observations graciously, and was able to fit me into the schedule, without making me feel like he was being put out or stressed.He even came up with a second potential option for getting me back on the road more quickly, which after foreman Chris pulled the truck apart, turned out to be the best option, and the one I chose, saving me time and money. I was so grateful.I appreciated being offered the chance to see the damaged parts and to see the finished job and how well it was now working.Jennifer kept the front office humming along and it was a pleasure to listen in on how all customers are treated the same way I had been treated.I was treated with respect all the way through, kept informed, and made to feel welcome. The replacement part arrived fast, was installed fast, and between Randy, Chris, and Jennifer, I was well cared for.Thank you for being so helpful, professional, friendly, and all at a fair price. I could not have asked for a better place to break down in or a better team to work with.'> Reviewed : 11/20/2025 Comment : I'm traveling with a loaded pickup and trailer in tow and had a breakdown last evening, but if I lived in the area, THIS would be my shop. Randy and Jennifer (the RJ in RJ Automotive, a family-owned and -run business) have developed a great service business and I benefited greatly from their efforts.After some research and parking lot diagnosing myself last night, I realized the issue that had developed with my older pickup will require additional work when I get to my destination, and I had a plan for what I would like done to get me back on the road so I could deliver before rain approaches.When I called this morning, I knew right away that Randy knows what he's talking about, so I headed to his shop. As busy as they were this morning, seeing that I was traveling, he listened to my observations graciously, and was able to fit me into the schedule, without making me feel like he was being put out or stressed.He even came up with a second potential option for getting me back on the road more quickly, which after foreman Chris pulled the truck apart, turned out to be the best option, and the one I chose, saving me time and money. I was so grateful.I appreciated being offered the chance to see the damaged parts and to see the finished job and how well it was now working.Jennifer kept the front office humming along and it was a pleasure to listen in on how all customers are treated the same way I had been treated.I was treated with respect all the way through, kept informed, and made to feel welcome. The replacement part arrived fast, was installed fast, and between Randy, Chris, and Jennifer, I was well cared for.Thank you for being so helpful, professional, friendly, and all at a fair price. I could not have asked for a better place to break down in or a better team to work with. 1 Reviews J grinnell Burlington, NC Reviewed : 11/17/2025 Comment : A deer hit my truck and a friend of mine referred me here . Randy and his guys were awesome. He explains what’s happening and handled everything so I didn’t need to take it to a body shop after the repairs. Nice guy and he is highly recommended . I hope I won’t have to come back but if so I’ll come back here. 1 Reviews Tony millette Burlington, NC Reviewed : 10/29/2025 Comment : Excellent customer service! Very fast turn around time. Top notch 1 Reviews Mark Burlington, NC Reviewed : 10/06/2025 Comment : 1 Reviews Leesa payne Burlington, NC Reviewed : 09/30/2025 Comment : They did a great job with a clutch issue on an older Honda Accord! They were helpful in the process and great to work with! 1 Reviews Misty bumgarner Burlington, NC Reviewed : 09/19/2025 Comment : Great relationship with customers! Will take the time out of their busy schedule to squeeze you in to get you driving safely. 1 Reviews Ed summey Burlington, NC Reviewed : 09/10/2025 Comment : great work at a fair price 1 Reviews Darrell black Burlington, NC Reviewed : 09/04/2025 Comment : Best service I ever had had a transmission replaced in three days. Everybody around there was very polite. Couldn’t ask for a better place. Work was excellent. 1 Reviews Nick stratton Burlington, NC Confident 5 stars!'> Reviewed : 09/01/2025 Comment : I was originally recommended to go here by several mechanic shops that were scared of the electrical issue I had with my van (squirrels). They told me to tow it to RJ Auto, and they would know what to do (which was great advice).They are competent, friendly, fast, and I haven't felt like unnecessary services have been pushed on me, so far.Confident 5 stars! 1 Reviews Craig smith Burlington, NC Reviewed : 08/20/2025 Comment : Really kind and accommodating team. I've only had one repair done through them thus far, but I can tell they have a lot of passion and drive (no pun intended) for what they do. Will definitely be coming back! Page 1 of 19 |<< 1 2 3 4 5 6 7 8 9 10 → >|