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AAA Approved Auto Repair Shop Reviews Approved

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AUTO MALL INC.

800 Putney Road
Brattleboro, VT 5301

Tel: (802) 257-5100
Hours: M-F: 07:30:00 AM - 05:30:00 PM
Sat: 08:00:00 AM - 12:00:00 PM Sun: Closed


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1 Reviews

Brattleboro, VT

Comment : Got to automall for an appointment at ten am left with 2024 equinox ev by 5:20. Shane was very informative and had awesome tattoos! He and the weekend manager stayed late on Saturday to complete our trade in and purchase. Chevy has it going on at Auto Mall in Brattleboro VT!

1 Reviews

Brattleboro, VT

Comment : Best dealer around hands down! While driving back from Northern New Hampshire, my truck that I bought from them 4 years ago started to have some issues. Reached out to Shane the best sales guy there and he took care of everything, from scheduling a service for me to making sure I was squared away with a loaner truck in no time! Shane is knowledgeable, kind and always makes buying a vehicle super easy and understands the customers needs. Can't wait to go back and upgrade my truck soonBest dealer around hands down! While driving back from Northern New Hampshire, my truck that I bought from them 4 years ago started to have some issues. Reached out to Shane the best sales guy there and he took care of everything, from More

1 Reviews

Brattleboro, VT

Comment : Called for a part which was in stock, picked it up right at the counter and left. Very fast and friendly service.

1 Reviews

Brattleboro, VT

Comment : Driving back to NY from VT on Sunday my truck overheats on I-91 , luckily I was within a stones throw from the service center at Brattleboro Auto Mall. Since it was Sunday the service center was closed but the good guys in sales reassured me that the truck would be safe leaving it with them they will have service call me in the morning to see how I wanted to proceed. Kevin Clark helped me out that night took my keys in and assured me I was in good hands. I head back to NY and first thing the next morning I heard from Kyle Ferriter who knew I would be eager to get my baby back so he let me know that they needed to diagnose to move forward so I gave them the okay. Just as I suspected the radiator had gone and the oil lines were leaking coolant but then again I made it to 93,000 miles on my 2019 GMC Sierra 1500 and I haven t had a single problem until now. The guys took care of the work in a timely manner and when it was done let me know that since I had a long drive they really wanted to put some miles on it and make sure she would run smoothly. The Service manager took it home and drove it back in the morning and all was good. Work was done by Tuesday and I went back Wednesday to pick up. Price was very reasonable for the work done and when I went to pickup there was a small issue with the key fob which they quickly fixed and got me on my way back to New York. Quick. Easy. And Painless. Safe to say GMC was the right choice and the good guys at B.A.M. made things a whole lot smoother. Thanks again Kevin and Kyle. 10/10 recommend.Driving back to NY from VT on Sunday my truck overheats on I-91 , luckily I was within a stones throw from the service center at Brattleboro Auto Mall. Since it was Sunday the service center was closed but the good guys in sales reassured More

1 Reviews

Brattleboro, VT

Comment :

1 Reviews

Brattleboro, VT

Comment : If I could rate zero stars, I would. My family member set up an appt at auto mall to look at a used vehicle they advertised. She expressed she needed a SAFE and RELIABLE car for her baby. this salesman had the car already running when she showed up. headlight was out, weatherstripping missing from back door, radio completely fried (no power to any of the screens). The headlight, door, and radio were disclosed at the meeting and she accepted that it had those issues. What was NOT disclosed was the $hitty lifters slapping on a cold start already damaged beyond repair, the timing chain tensioner, the 3 accidents it was in and the gasoline mixing with the oil. Honest mistake? Well we thought so too. After making a call to the salesman making him aware of the severity of the situation he expressed he would not be helping and the sale was already final (no warranty either). Was what he did legal? I m sure it was with these crooked loopholes they like to use! Was is kind and honest? Absolutely not! $6400 for a vehicle that is unsafe. We asked you to make right what was clearly undisclosed for a reason (the $$$ in your pocket) and was refused. She s in her early 20s, new baby, just starting out and she thought going to a dealership she d get a fair chance. I highly DO NOT recommend this place. Dishonest.If I could rate zero stars, I would. My family member set up an appt at auto mall to look at a used vehicle they advertised. She expressed she needed a SAFE and RELIABLE car for her baby. this salesman had the car already running when she More

1 Reviews

Brattleboro, VT

Comment : Recently purchased a 2025 LT Trailboss with the 3.0 Duramax. Christopher Elcock was the salesman I dealt with personally. Christopher was extremely easy to relate with and offered me an extremely competitive and fair deal on both vehicle price and my trade in. They even negotiated specific tires that I wanted as a part of the deal. This is in comparison to the other dealership in Northern Vermont I had dealt with over the same vehicle model. Christopher even followed up with me a month later to make sure I had gotten used to the truck and had no questions. I highly recommend this dealership and Christopher to anyone looking to have an actual enjoyable experience at a dealership.Recently purchased a 2025 LT Trailboss with the 3.0 Duramax. Christopher Elcock was the salesman I dealt with personally. Christopher was extremely easy to relate with and offered me an extremely competitive and fair deal on both vehicle More

1 Reviews

Brattleboro, VT

Comment : Went in for recall service. Top notch professionals I would say, for this purpose. Based on this experience, I would check them out next time I'm ready for a new vehicle.

1 Reviews

Brattleboro, VT

Comment : If you re looking to buy a vehicle from here their salesman Shane is the guy to talk to. Talked me through the whole process and exhausted every possibility to get me into the vehicle I wanted. Was also able to answer any question I had with confidence. 10/10 service.

1 Reviews

Brattleboro, VT

Comment : Very responsive and transparent. Answered many questions very quickly with detailed responses. Post purchase, had a few minor issues with the factory alignment and the team jumped all over it to make it right. Very impressed with the quality of salesteam (Shane) and overall smoothness of the entire process. Will be back for another GM product-Very responsive and transparent. Answered many questions very quickly with detailed responses. Post purchase, had a few minor issues with the factory alignment and the team jumped all over it to make it right. Very impressed with the More

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