Reviewed : 05/02/2026

Comment : Very responsive. Made appointment on short notice

Very clear explanations

Finished work in time

Very positive experience

Reviewed : 04/28/2026

Comment : Not that vehicle repairs are ever fun; with that said the experience at American Pride Automotive was incredibly smooth from start to finish! Amazing job of clearly communicating what was being done and getting the repairs done at the time stated! Appreciate everyone on the team!!!

Reviewed : 04/24/2026

Comment :

Reviewed : 04/21/2026

Comment : My experience was excellent. They were professional and communicative. I knew the problem , the estimate and they made and met their time commitments. They made it easy! Thank you very much. Highly recommend their service

Reviewed : 04/21/2026

Comment : I can only in good conscience give them two stars. They charged excessive shop supply fees, and I was unaware of this until after I had paid it was not disclosed during the estimate or any time during the repair process. Everything else was great including the customer service. Hiding over $50 in shop supplies is a little crazy

Reviewed : 04/17/2026

Comment : Service date 4/17/26: I just want to give a great shoutout to the staff at American Pride Fort Eustis. They immediately make you feel welcome and that they are going to do their part to make you comfortable. I especially would like to give a BIG THANK YOU to their team member JACOB! Not only is he very professional he did something for me today that went far beyond his scope of duties and did it all with a very humble and kind heart. I cannot thank him enough. I hope that he feels noticed and appreciated. ??

Reviewed : 04/10/2026

Comment : First, I never write reviews. I look at them all the time, but rarely take the time to write one myself...I felt it was needed to offset some of the reviews I've read here... I recently relocated to Williamsburg and in the midst of packing up and selling my home, I lost sight of my car inspection. It was already over due. I called American Pride and they were able to get me in the same day and even helped me get back and forth to my hotel from drop off to pick up. I am a widow and often get hit up for 'added repairs and services'...(I think being a woman dealing with car things, makes me a target). Given some of the other reviews here, I was a little worried that would be the case. They couldn't have been more kind, were courteous and no added 'recommended services or repairs' were pushed onto me. Just a passed state inspection and ready to go. Thank you American Pride. I wanted others to know, that I DID have good experience and didn't get the usual hit up for add ons.

Reviewed : 04/10/2026

Comment :

Reviewed : 04/09/2026

Comment : THANK YOU.

Reviewed : 04/03/2026

Comment : Pretty basic stuff like State Inspection, oil change etc. Regardless, everything went as smoothly possible and we will be back whenever we need auto services.