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AAA Approved Auto Repair Shop Reviews Approved

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Airport Exxon

12257 Jefferson Ave
Newport News, VA 23602

Tel: (757) 249-3643
Hours: M-F: 08:00:00 AM - 05:00:00 PM
Sat: 08:00:00 AM - 05:00:00 PM Sun: Closed


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1 Reviews

Newport News, VA

Comment : I cannot say enough good things about Pete Finkenauer and his team at Airport Exxon / Napa AutoCare Center. I'll spare you the whole story, but Pete went out of his way to help us deal with a damaged tire. He found a replacement, let us store a lot of our stuff in his shop, had one of his employees drive us to the rental car location.

1 Reviews

Newport News, VA

Comment :

1 Reviews

Newport News, VA

Comment : I was traveling to visit my son and, unfortunately, found a bolt in my tire. I could hear the nub of the bolt as the tire rotated. I brought our car to this place for a repair and specified the front left tire where I visually saw the bolt. It was done in the afternoon and my wife drove the car to run some errands.

Later that evening I drove us to get some dinner and I heard that sound again. I inspected the tire and saw the bolt was still there. I was quite upset and called the station but the technicians were gone for the day. I asked them to please leave a message for the owner as I need to understand what happened.

The next day, I spoke to the owner (Pete) and we determined that there must have been 2 separate punctures on 2 different tires. He suggested I bring in the car that morning so he could look at it. (Keep in mind, this was a Sunday morning where the shop is normally closed.)

After arriving to the station, I pointed out the bolt in the front left tire and Pete handled the repair himself. We waited about 30 minute and it was done. And, given the misunderstanding on the initial tire repair, he did not charge me. I left very happy and feeling confident that my car was safe to drive several hours back home.

Thanks Pete!

1 Reviews

Newport News, VA

Comment : I was traveling to visit my son and, unfortunately, found a bolt in my tire. I could hear the nub of the bolt as the tire rotated. I brought our car to this place for a repair and specified the front left tire where I visually saw the bolt. It was done in the afternoon and my wife drove the car to run some errands. Later that evening I drove us to get some dinner and I heard that sound again. I inspected the tire and saw the bolt was still there. I was quite upset and called the station but the technicians were gone for the day. I asked them to please leave a message for the owner as I need to understand what happened. The next day, I spoke to the owner (Pete) and we determined that there must have been 2 separate punctures on 2 different tires. He suggested I bring in the car that morning so he could look at it. (Keep in mind, this was a Sunday morning where the shop is normally closed.) After arriving to the station, I pointed out the bolt in the front left tire and Pete handled the repair himself. We waited about 30 minute and it was done. And, given the misunderstanding on the initial tire repair, he did not charge me. I left very happy and feeling confident that my car was safe to drive several hours back home. Thanks Pete!

1 Reviews

Newport News, VA

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1 Reviews

Newport News, VA

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1 Reviews

Newport News, VA

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1 Reviews

Newport News, VA

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1 Reviews

Newport News, VA

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1 Reviews

Newport News, VA

Comment : Excellent service. Had a flat tire. The service to get me back on the road, and the price was great.

Page 1 of  20
|<< 1 2 3 4 5 6 7 8 9 10 >|