AAA Approved Auto Repair Shop Reviews Affordable and Dependable Auto Service, LLC 3110 Williamson Rd Roanoke, VA Tel: (540) 355-5234 Hours: M-F: 08:00 AM - 05:00 PM Sat: Closed Sun: Closed Reviews Sort Reviews by: Date » or Rating » Page 1 of 15 |<< 1 2 3 4 5 6 7 8 9 10 → >| 1 Reviews Jennifer knight Roanoke, VA Reviewed : 05/13/2025 Comment : I went to get a state inspection, people was nice and place was clean. They are also fast, I did not wait long. 1 Reviews Jacilyn pruitt (jackie) Roanoke, VA Reviewed : 05/10/2025 Comment : Wonderful people to work with. My engine blew up and they bought my car for a fair price, even came and picked it up for me! On top of that they continued to work with me after my move to finish getting everything situated with the title etc. Would definitely recommend for any auto service, towing, or car junking. Super nice and considerate people!! 1 Reviews Jessica evans Roanoke, VA Reviewed : 05/06/2025 Comment : Husband bought a truck that needed some work and get an inspection. Truck was in the shop for a week or so and upon receiving the truck back my husband discovered that the mechanic broke the valve cover when replacing the valve cover gasket and tried to hide it- did a bad job at that and when we showed back up to confront them the mechanic that worked on the truck he didn't seem surprised at all that we discovered it. We took it in on a Saturday and told us they weren't going to get to it till Monday. Then they "discovered" the control arm was messed up even though my husband told them originally when making the appointment that he was pretty sure that needed replaced. So they offered to replace that at cost and it would take half a day but we didn't get a call until about 30 minuets before closing on day 2 of having the truck. Then we discovered the first day of having rain since getting our truck back that the windshield wipers they called us and told us we HAD to replace to pass inspection were never even replaced so that ended up being ANOTHER trip almost an hour away. Also our parking break we asked to be fixed didn't get fixed because somehow mechanics can't figure out how to fix it and the tag light was just wrapped in tape and shoved in the hole which then fell out on our first drive. Fluids were also not topped off that we paid for. Extremely dissapointed in the work when we paid almost $3,000. Lady working the desk was really nice but I wouldn't trust the mechanics. We were told that we would get a call from the owner yesterday about this all but didn't even get this. 1 Reviews Nanci dodson Roanoke, VA Reviewed : 05/06/2025 Comment : I was experiencing car trouble and dropped my car off last-minute on a Friday without an appointment. The lot was full and I could tell they were really busy. Jenny was super nice and got my car worked in, and was transparent about the fact it might not be done until early the next week. Everyone I spoke to was super knowledgeable and nice. They gave me a thorough explanation of my car issue and an estimate before doing any work. Loved the communication and great service from everyone at A&D! Will definitely be back. 1 Reviews Byron brooks Roanoke, VA Reviewed : 05/01/2025 Comment : I have done bussines with this garage twice, they have been very professional and very affordable. I highly recommend this shop as it is hard to find a garage that is honest and puts the customer first. 1 Reviews Nancy merrow (nan) Roanoke, VA Reviewed : 04/21/2025 Comment : They were able to get my car in for repair after a breakdown while traveling through Roanoke and got the job done under time constraints. Helpful and responsive! 1 Reviews Ninja gabe 7 Roanoke, VA Reviewed : 03/30/2025 Comment : 1 Reviews Raymond fletcher Roanoke, VA Reviewed : 03/23/2025 Comment : I travel a lot for work so I'm away from my vehicle for long periods of time, so I was in a bind when my vehicle inspection was due. I just moved to Roanoke and I only had Saturdays to try and get my new sticker and was already a week past due.I called around everywhere and it was either "We are booked up for today. Try again on Monday" or "We don't have an inspection guy on the weekends." I did not get this answer here.They are an old-school, small town mechanics shop. Just like the place my dad worked at for years. The kind of place that you come to more than once or twice and they know your name. It is NOT a big box chain store.They said they could get to it sometime after 2 pm. It was around noon, so I'd have to wait. Not ideal, but at least they could get it done. Instead, they bumped my car up the line. That's the only thing I can think of because they were done by 1:15 pm. It really saved me. I was able to get my sticker, didn't waste half the day, and they were very pleasant folks.I saw several random (to me) people come in and I could tell from the interactions that, like I said above, they were a very friendly and familiar ones. This place feels like a throw back to a time when the city was smaller and more intimate. It was quite nice, at least for me.I travel a lot for work so I'm away from my vehicle for long periods of time, so I was in a bind when my vehicle inspection was due. I just moved to Roanoke and I only had Saturdays to try and get my new sticker and was already a week past More 1 Reviews Everett russell Roanoke, VA Reviewed : 03/21/2025 Comment : When in for a state inspection , the customer service was amazing and everyone was so friendly! Will continue to use them for my car service. 1 Reviews Pamela vest Roanoke, VA Reviewed : 03/20/2025 Comment : My car broke down on the interstate and everyone I called wanted a very high fee. I found this business on Google and called them. The woman who answered the phone had the best customer service. She was so nice! They got my car and took it where I asked with zero issues and very quick service. The driver called and was so friendly and informative on how to submit it to my insurance. He was very very nice. This company must know how stressful n upsetting it is when your car breaks down as they don t add to the stress but actually made it a very pleasant experience and a very reasonable price! I m grateful for them and will be telling everyone to use them!!!!My car broke down on the interstate and everyone I called wanted a very high fee. I found this business on Google and called them. The woman who answered the phone had the best customer service. She was so nice! They got my car and took More Page 1 of 15 |<< 1 2 3 4 5 6 7 8 9 10 → >|