Reviewed : 03/30/2025

Comment :

Reviewed : 03/23/2025

Comment : I travel a lot for work so I'm away from my vehicle for long periods of time, so I was in a bind when my vehicle inspection was due. I just moved to Roanoke and I only had Saturdays to try and get my new sticker and was already a week past due.I called around everywhere and it was either "We are booked up for today. Try again on Monday" or "We don't have an inspection guy on the weekends." I did not get this answer here.They are an old-school, small town mechanics shop. Just like the place my dad worked at for years. The kind of place that you come to more than once or twice and they know your name. It is NOT a big box chain store.They said they could get to it sometime after 2 pm. It was around noon, so I'd have to wait. Not ideal, but at least they could get it done. Instead, they bumped my car up the line. That's the only thing I can think of because they were done by 1:15 pm. It really saved me. I was able to get my sticker, didn't waste half the day, and they were very pleasant folks.I saw several random (to me) people come in and I could tell from the interactions that, like I said above, they were a very friendly and familiar ones. This place feels like a throw back to a time when the city was smaller and more intimate. It was quite nice, at least for me.I travel a lot for work so I'm away from my vehicle for long periods of time, so I was in a bind when my vehicle inspection was due. I just moved to Roanoke and I only had Saturdays to try and get my new sticker and was already a week past More

Reviewed : 03/21/2025

Comment : When in for a state inspection , the customer service was amazing and everyone was so friendly! Will continue to use them for my car service.

Reviewed : 03/20/2025

Comment : My car broke down on the interstate and everyone I called wanted a very high fee. I found this business on Google and called them. The woman who answered the phone had the best customer service. She was so nice! They got my car and took it where I asked with zero issues and very quick service. The driver called and was so friendly and informative on how to submit it to my insurance. He was very very nice. This company must know how stressful n upsetting it is when your car breaks down as they don t add to the stress but actually made it a very pleasant experience and a very reasonable price! I m grateful for them and will be telling everyone to use them!!!!My car broke down on the interstate and everyone I called wanted a very high fee. I found this business on Google and called them. The woman who answered the phone had the best customer service. She was so nice! They got my car and took More

Reviewed : 03/17/2025

Comment : My car was cutting off. I told them what it was doing they said the fix so I went to pick up my car drove one day. Got down on petercreek and the car cut off 3 time and one time in my drive way. So I call mr.Charlie and they told to bring it back so I did they had it for another week then I call them to check they told me that I need to take to the dealership. They done some work on the car but they didn't fix the problem. And paid $984.98. So icall them for some of my money back because they didn't fix my car like they promise.i have call just about ever day to get some my money no one will call me back. I'm not trying to be mean but right is right.My car was cutting off. I told them what it was doing they said the fix so I went to pick up my car drove one day. Got down on petercreek and the car cut off 3 time and one time in my drive way. So I call mr.Charlie and they told to bring More

Reviewed : 03/17/2025

Comment : Great service. Volvo broke down in Salem, VA called a 3-letter service my boss recommended that service was sending a tow and recommended A&D as a garage to take my car to. Called A&D and set it up. Tow turned out wasn t coming for hours. Called A&D again because I saw they also had towing. Brian picked me up in 20minutes told me about great pizza and bagel places in the area while on the way this was around 4:30p so they d get to fixing my car the next day had it fixed and repaired also identified an issue I knew about and was set to take up with my mechanic pricing was reasonable and a little less than what a quick search on RepairPal said it would cost they were all friendly and service was great picked up my car the next day. Immediately dumped the 3-letter service and will use them if I ever again have issues in the Roanoke area.Great service. Volvo broke down in Salem, VA called a 3-letter service my boss recommended that service was sending a tow and recommended A&D as a garage to take my car to. Called A&D and set it up. Tow turned out wasn t coming for More

Reviewed : 03/15/2025

Comment : Great people. A client was broken down on I-81, and they towed the vehicle back to the shop, made the repair, and the car was back on the road within a few hours.Jennie was extremely pleasant to work with, and the price was fantastic.If you have a vehicle related emergency in the Roanoke area, call A&D!Great people. A client was broken down on I-81, and they towed the vehicle back to the shop, made the repair, and the car was back on the road within a few hours. More

Reviewed : 02/20/2025

Comment : Excellent service , they gave me good safety advice , and also they were flexible when I needed to reschedule my appointment. Thanks. Kind and respectful people ..

Reviewed : 02/07/2025

Comment : I had a mishap with my work vehicle during the last snow storm and managed to slide off my steep, iced-up driveway. I gave A&D a call to recover the car which I thought would just require a some winching. Charles dispatched a truck to my house within an hour and had me ready to get back to work without interruption. Talking the "recovery" process over with the truck driver, we both agreed winching would likely do the job, but for safety he took much more initiative (used his wheel lift) to make sure my car wouldn't get damaged and everyone was safe.Great experience, competent and fast service!!I had a mishap with my work vehicle during the last snow storm and managed to slide off my steep, iced-up driveway. I gave A&D a call to recover the car which I thought would just require a some winching. Charles dispatched a truck to my More

Reviewed : 01/17/2025

Comment : Needed pop a lock service and they were here in less than 30 min. Popped it open in 5 and I was on my way to see my mom in the hospital! For the price, professionalism and timing well worth the cost! Thank you guys. You were so kind!