Reviewed : 01/13/2025

Comment : They were fast and honest

Reviewed : 08/11/2024

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Reviewed : 03/23/2024

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Reviewed : 03/22/2024

Comment : I could not be more thankful to A-Car Auto Repair services. I am a teacher and had seven kids in my van for a field trip two hours north of our school when the van suddenly wouldn't shift out of park. What a nightmare! I called Triple A, and despite the hour estimated he arrived in ten minutes, figured out what was wrong, and despite me not being able to supply the users manual for a fuse replacement figured out a temporary solution that at least got us home. He even followed me to the gas station on the corner to make sure it could stop and restart properly and we wouldn't end up stranded somewhere halfway. Worked like a charm! They are good at what they do and really went the extra mile. 10/10 would call again in a moment of need. Great value.

Reviewed : 03/06/2024

Comment : More praise here for Yankee! I absentmindedly locked myself out of my car on my way to an appt and called AAA which in turn sent technician Yankee from A-Car Auto. AAA estimated a 45 min wait time before he arrived and he showed up in 15 minutes. He had me in my car within 3 minutes of his arrival. Super nice and courteous too. I gave him praise for saving the day and he in turn said I made his day! The dude is a ROCKSTAR.

Reviewed : 02/17/2024

Comment : Had an issue with my car not starting. Contacted AAA and they dispatched A Car Auto to assist. They arrived within 5-10 mins. My car was brought to the A Car Lot for one overnight stay so Ray one of the managers would be able to take a look at the problem in the morning. At around 9am the next morning Ray diagnosed the issue fixed it within a few hours and my car was ready. Ray was very professional and courteous. Had a good experience from the pickup tow truck driver all the way to Ray and the A Car Auto team fixing my car and successfully picking it up.

Reviewed : 02/14/2024

Comment : Truck was towed here. Went to pick up and tow to new location next day at noon and they charged me for 2 days of storing truck there. When I questioned them, they said truck arrived at 11p night before so they consider it 2 days. The tow truck arrived at our location about 11:15 to pick up truck, which was still locked up with another car in accident, so there is no way it arrived to their location before midnight. Dishonest establishment.

Reviewed : 02/07/2024

Comment : Dead Battery. Called AAA. A-Car Auto responded almost immediately, kept me posted on arrival of tech. Battery replaced, job done in less than 1 hour from my initial call to AAA! Service Tech Missak was very polite, professional, knowledgeable. 5 Stars

Reviewed : 01/12/2024

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Reviewed : 12/12/2023

Comment : Don't trust this place. Horrible customer service, super slow, and multiple reps who lie to your face and cover for each other. Many unhappy people are forced to come here since they deal with impound vehicles, and it's quite a negative environment. Seems they may run a racket of some sort with the auction process for impounded vehicles since the address is listed at this location for auction per city of Pasadena paperwork but is not actually the real location. Real shady and slimy. Stay away if you can.