Reviewed : 08/25/2025

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Reviewed : 08/08/2025

Comment : Repairs good. They are great as far as towing. They are there fast and very courteous. Highly recommend.

Reviewed : 08/02/2025

Comment : My answer is the right answer because I left there feeling safe about driving my car. ????

Reviewed : 07/31/2025

Comment : My issue was very minor and the mechanic was able to do a quick fix to my car and get it to me fast and with no charge!

Reviewed : 07/17/2025

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Reviewed : 07/08/2025

Comment : I had my car towed by the city. When I came to pick it up at their Pasadena facility, the lady in the office was unprofessional--no greeting or anything. After paying the fee, she told me that the car was stored in another facility in downtown LA, over a 30-minute drive. I asked why, and she just said that's how it is, without even verifying the information. However, when I drove there to pick it up, the car could not be located in the other facility. I called the office and was told over the phone that it was just a mistake on their part, and they have the car. Once I came back, I had to wait yet again for them to even pay attention to me. Only after saying that I am not willing to wait any longer, after they had already made me drive to a different city, they called an employee to release the car. Terrible service and front desk staff.

Reviewed : 07/01/2025

Comment : I was in an accident recently and a AAA tow truck arrived. The driver was super nice. He gave me two options. Tow it to my house for a free or take it to A-Car Auto on Walnut for a free estimate. I chose the latter, maybe it wouldn't be so expensive. I never got a call so the next morning I walked over to see what the cost would be for the body work. Turns out the vehicle was totaled and they'd be selling it to a junkyard. I asked, "How much do I get for that?" Keep in mind junkyards pay about a thousand bucks for a totaled car. She said, "Nothing. It all goes to fees." "What fees?" "Over $200 for the tow and over $400 for lot fees." Keep in mind that it's against the law to charge LOT FEES when doing an estimate. So it was either pay $640 to get my vehicle back or bring them the title so they could sell it. They profited a thousand bucks on a vehicle they don't even own. They have an F rating with the Better Business Bureau. Let's shut this place down and take away their business license. Definitely a scam.

Reviewed : 06/05/2025

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Reviewed : 05/16/2025

Comment : After navigating the AI process from AAA, in which I couldn't leave any details, I called the company they were sending myself. I explained to the helpful young lady on the phone that my keys were locked inside the car with the engine running, and I had food to drop off at church inside. She assured me the driver would be there ASAP! A-Car Auto Repair Services sent the tow truck immediately. Carlos even cut his lunch hour short to help me out. I give A-Car Auto Repair two thumbs up! Way up!

Reviewed : 04/09/2025

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