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AAA Approved Auto Repair Shop Reviews Approved

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AC Automotive Inc

1072 New Britain Ave
West Hartford, CT 6110

Tel: (860) 236-5020
Hours: M-F: 07:00 AM - 05:00 PM
Sat: Closed Sun: Closed


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1 Reviews

West Hartford, CT

Comment :

1 Reviews

West Hartford, CT

Comment : Great service. My car was repaired within the estimated time and it looked fantastic. Highly recommended.

1 Reviews

West Hartford, CT

Comment : Outstanding shop! Hassle free process, great people and excellent work. I couldn't be happier with the results. They are my go body shop from now on

1 Reviews

West Hartford, CT

Comment : From start to finish, it was a pleasure the whole staff and crew on above and beyond thank you so much

1 Reviews

West Hartford, CT

Comment :

1 Reviews

West Hartford, CT

Comment : I’m beyond grateful for the amazing service at AC Automotive! Pete and Nicole were incredibly helpful, making the entire process smooth and stress-free. They got my car fixed quickly and returned it in excellent condition, like brand new. Their professionalism, honesty, and attention to detail truly stood out. I highly recommend AC Automotive to anyone looking for fast, reliable, and top-quality service. Huge thanks to Pete and Nicole for taking such great care of my car!

1 Reviews

West Hartford, CT

Comment : Excellent job.

1 Reviews

West Hartford, CT

Comment : Fantastic workmanship highly recommend for bodywork and paint

1 Reviews

West Hartford, CT

Comment :

1 Reviews

West Hartford, CT

Comment : My fianc? and I would never come back here to get our car repaired. The front desk lady was probably one of the worst people to work with. Even when we first called she had attitude, I should’ve taken that as a sign not to go but had already scheduled our repair through insurance online plus figured since they have pretty good ratings already it should be fine.
Fast forward to when our car actually gets repaired which took a few weeks already (I get that part somewhat though because all auto shops get busy) my fianc? and I walk in and are greeted with attitude from what I’m assuming is the same lady we had talked to originally on the phone a couple weeks prior. I made a joke about my name being spelled wrong on the paperwork we received where I proceed to get a lot of unprovoked attitude from the front desk lady where she says “that’s how insurance sent over your name.” This was the truth actually, but I was joking with my fianc? not talking to her and she said it with the upmost attitude.
We then ask if they checked something we had originally asked them about in which they reply no. Why wouldn’t you check something we already had asked you to look at a few weeks ago? Then we ask it be done now that we’re there and we had asked prior anyways and they send some guy to check who has attitude as well. He goes and checks and my fianc? and I follow him outside. We are standing next to our car talking to this guy while he gets in the car and he starts driving it off where he almost runs our feet over and ignores what we are saying to him. After they check they tell me there is nothing they can do about it.
TLDR: Just probably the rudest people to ever work with and overall bad experience. I also truly believe they didn’t care at all to repair our car.
Stay far away from here.
Edit: This was a couple months ago all this transpired so not very recent but still recent enough in my opinion.

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