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Searched: Auto Repair - AAMCO Transmissions I

AAA Approved Auto Repair Shop Reviews Approved

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AAMCO Transmissions I

3330 N. Military Hwy.
Norfolk, VA 23518

Tel: (757) 855-0118
Hours: M-F: 08:00:00 AM - 06:00:00 PM
Sat: 08:00:00 AM - 12:00:00 PM Sun: Closed


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Reviews Sort Reviews by: Date » or Rating »

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1 Reviews

Norfolk, VA

Comment : Work was performed as requested within a timely manner. All of my concerns were addressed to my satisfaction. I experienced strong customer service interaction.

1 Reviews

Norfolk, VA

Comment : Every time I come here all the technicians and clerks are always super friendly, efficient and I haven’t had an issue with getting my motor mount, transmission or exhaust pipe fixed. Thank you for always fitting me in and giving me the best results.

1 Reviews

Norfolk, VA

Comment : I saw a coupon online for $100 off a rebuilt transmission. I called Amco and asked them to give me a quote for my car to rebuild a transmission because I had transmission issues. They told me just to bring the car in for a free look over so they can figure out exactly what the issue was once I brought the car and they did their checks and told me what they found out basically letting me know that they did not know what the issue was and that they would need to hold the car And I would have to pay $200 in order to get them to actually look under the hood and do a little more research on what the issue could be. Once I get that check, they basically told me that they knew that it was transmission problems,(which I already knew and asked them to do from the get-go I called and they could have given me a quote but instead they chose to ask me to bring the car leave my car for a day and charge me $200 for something I already knew) but they didn’t know what the exact issue was and that I would have to pay $900 in order for them to take the transmission out look at it thoroughly and put it back in not including any fixing or actually saying that they would know what the issue really is. Then they told me they could give me a quote ($4100 + plus hard parts prices )to actually fix the issue aside from the $900 to actually take the Transmission out and do a thorough check and put it back in. If you are diagnosing a problem don’t waste a bunch of money here go else where and get a real defined quote and answer .

1 Reviews

Norfolk, VA

Comment : Services are great pricing is affordable and turn over time for repairs are quick. They done rebuild transmission and fule inside tank. Both job are reliable and dependable. Once i delt with them the first time I wont go anywhere else awesome. Above and beyond

1 Reviews

Norfolk, VA

Comment : 4 out of 5 would be more deserving but at the time of pick up I said I’d give 5 stars so I’m sticking to my word! Let me start off with saying I would definitely have worked performed by this location again. Now that’s out the way. AAMCO worked with my warranty company toco to install a transmission, there was a added delay due to warranty company needing a estimate and I guess it not being communicated to shop, I didn’t allow that to affect my review. Work was completed in time frame they gave, my only issue was my steering wheel was not horizontal like it was prior to work completion but the craziest part about it was that the car drove so straight with the wheel being at angle I could take my hands off the wheel going 80 and she not drift; I needed up bringing car back in and they fixed the issue for free the steering wheel still isn’t perfectly centered as it once was But it’s not noticeable so I can live with it she does pull a little to the left as well but I’m not complaining they completed work fixed issues! Like I said at time I got my car back I was happy this honestly about the best service your going to get post Covid so a 5 star review is accurate with work completed no negative interactions and no hidden fees! Please accept my honest and unbias review and excuse any grammar or spelling errors I wrote this on a break at work.

1 Reviews

Norfolk, VA

Comment : Phenomenal customer service. Thankyou Mr. JIMMY and techs at this aamco location. Repair on transmission was affordable and done in a very good timely manner.

1 Reviews

Norfolk, VA

Comment : If there was ever a smooth experience getting a transmission, this was it. Everything was clear and prompt. We never expected getting our car back so quickly and we understood the entire process too. Thank you to Chris and his entire staff!! Well Done!!

1 Reviews

Norfolk, VA

Comment :

1 Reviews

Norfolk, VA

Comment : Lovely experience! Made an Appointment over the phone for the next day & they were able to quickly diagnose the issue and fix it within a day! Chris had great communication and informed me on every step. I truly appreciate it the fast and good service

1 Reviews

Norfolk, VA

Comment : *****BUYER BEWARE*****If I could give zero stars, I would.I brought my car to this AAMCO while in the middle of a military move my husband, toddler, and I had just driven from SC to VA and were heading back to finish the move. We trusted this location based on good reviews. Big mistake.They quoted me $4K. Once I left the state, that changed to $6,500. When I asked reasonable questions, they got rude fast. I decided not to move forward and told them (very politely) that a friend would be towing the vehicle to house it until we returned. Suddenly, they said they had taken the transmission apart and it would cost me $800 to reassemble it before release.They then told me the only way to have it released was to go to the shop in person and sign a legal document verifying every part was present. When I asked to see it, I was told I couldn t. (What??) I explained that I wasn t even in the state (which they knew) and would need to review with my attorney sister. They said they d follow up. No one ever did.Eventually, I gave up and paid the $800 just to get my car back. When my mechanic friend opened the transmission, he found disgusting, untouched fluid still inside proof that the transmission had never been taken apart. They hooked it up to a computer, saw the error, and lied.I was misled, overcharged, and treated terribly during a military move, no less. Do better, AAMCO. I'd also like to note that the person I worked with was Lee.*****BUYER BEWARE*****If I could give zero stars, I would. More

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