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AAA Approved Auto Repair Shop Reviews Approved

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AAMCO Transmissions I

3330 N. Military Hwy.
Norfolk, VA 23518

Tel: (757) 855-0118
Hours: M-F: 08:00:00 AM - 06:00:00 PM
Sat: 08:00:00 AM - 12:00:00 PM Sun: Closed


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1 Reviews

Norfolk, VA

Comment :

1 Reviews

Norfolk, VA

Comment :

1 Reviews

Norfolk, VA


As someone who (unfortunately) frequently visits many mechanics for many years, this is probably the most unnecessarily defensive experience I've had. Ended up scheduling another appointment (LOL) elsewhere because of it, and won't be returning. Sorry to the mechanics there, they seemed great, and thank you for taking a look at my car for me.'>

Comment : Won't return. Mechanics were super chill, front desk guy was strange. When I asked about making an appointment after they diagnosed my issue, he became defensive and patronizing, saying they don't set up appointments, "look at all these jobs I already have", etc. I was worried maybe I accidentally came across as hostile, so I tried to subtly clarify I wasn’t upset, but he didn't change. The customer behind me was also confused by his attitude change. Happened again when I tried to get my car fixed. I don't mind them not being able to see me or me not being able to set up an appointment like normal. I DO mind the frustratedness, patronizing, and defensiveness when I'm being cool.

As someone who (unfortunately) frequently visits many mechanics for many years, this is probably the most unnecessarily defensive experience I've had. Ended up scheduling another appointment (LOL) elsewhere because of it, and won't be returning. Sorry to the mechanics there, they seemed great, and thank you for taking a look at my car for me.

1 Reviews

Norfolk, VA

Comment : Chris was very attentive to inquiring of my truck’s problems. He asked questions to ensure he recorded accurately the problems as I stated. Lee gave me full details of my truck’s problems after my truck was test driven. Lee gave me the cost to solve each problem. I told him I will call him back. I was told the problems of my truck within the day of me bringing in my truck. The next day, when the shop opened, I authorized the repairs to my truck. My truck was repaired that day and I picked up my truck the same day of repairs. Chris and Lee are very professional and kind.

1 Reviews

Norfolk, VA

Comment : They worked on my car pretty fast but the reason for only three stars is because they charged my for 6.5 hours of labor for a job that should take no longer than 2.5 hours.

1 Reviews

Norfolk, VA

Comment : The best and trustworthy that I have ever worked on my car. I won't go anywhere else and I love lee

1 Reviews

Norfolk, VA

Comment : Lee and his staff were awesome! Got me diagnosed and fixed my starter within a few hours!

1 Reviews

Norfolk, VA

Comment : Work was performed as requested within a timely manner. All of my concerns were addressed to my satisfaction. I experienced strong customer service interaction.

1 Reviews

Norfolk, VA

Comment : Every time I come here all the technicians and clerks are always super friendly, efficient and I haven’t had an issue with getting my motor mount, transmission or exhaust pipe fixed. Thank you for always fitting me in and giving me the best results.

1 Reviews

Norfolk, VA

Comment : I saw a coupon online for $100 off a rebuilt transmission. I called Amco and asked them to give me a quote for my car to rebuild a transmission because I had transmission issues. They told me just to bring the car in for a free look over so they can figure out exactly what the issue was once I brought the car and they did their checks and told me what they found out basically letting me know that they did not know what the issue was and that they would need to hold the car And I would have to pay $200 in order to get them to actually look under the hood and do a little more research on what the issue could be. Once I get that check, they basically told me that they knew that it was transmission problems,(which I already knew and asked them to do from the get-go I called and they could have given me a quote but instead they chose to ask me to bring the car leave my car for a day and charge me $200 for something I already knew) but they didn’t know what the exact issue was and that I would have to pay $900 in order for them to take the transmission out look at it thoroughly and put it back in not including any fixing or actually saying that they would know what the issue really is. Then they told me they could give me a quote ($4100 + plus hard parts prices )to actually fix the issue aside from the $900 to actually take the Transmission out and do a thorough check and put it back in. If you are diagnosing a problem don’t waste a bunch of money here go else where and get a real defined quote and answer .

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