Reviewed : 02/18/2025

Comment : Ashari went above and beyond to help us after we made an error submitting an online IDP application. Her willingness to step in and help us fix our error, coupled with her exceptional competence, left us extremely impressed. Her dedication to customer service and responsiveness are 100%!

Reviewed : 02/12/2025

Comment : I usually never like to leave negative reviews but this was one of the worst services I ve gotten in regards to a simple oil change. I made the appointment online and received a confirmation appointment time. I come in on time for the appointment and am I told I can t use the online portal you have to call in all of our customers know to do that. I was then told to step to the side and allow people who made actual appointments take priority. After it was my turn I told them I needed an oil change and specifically requested to have them look at the windshield wiper motorsBecause of inconsistent wiper functions. About two hours later I see my car finished and pulled out front I waited about 10 minutes to see if I would get called over and of course did not. I walk up to the desk and don t even get an acknowledgment just the response of yeah your car has issues . I inquired about the windshield wiper motors and she assured me they were fine which of course they were not.I ended up taking my business to another shop and they immediately found the issue of needing to replace the motor and the connector since both had been fried. They also took the time to explain to me in detail what repairs my car needed so I understand what I was paying for.As a triple A member this was probably the most disappointing interaction I ve ever had with them. Usually I think the AAA services have been helpful but I would not recommend coming to this locationI usually never like to leave negative reviews but this was one of the worst services I ve gotten in regards to a simple oil change. I made the appointment online and received a confirmation appointment time. I come in on time for the More

Reviewed : 12/30/2024

Comment : I am a AAA member and I have always done service ( that includes Major Parts ) in this Location, the Staff has been very Professional except on my encounter of this Manager yesterday and Today 12/27/2024, very rude & unprofessional. I just went yesterday & today to check as Air was leaking from my Tire ( which all I bought from the same location) as I explained that I am a member, this so called Manager said I don t care what Level of Membership but you can take an appointment after a Week with an attitude!!I am a AAA member and I have always done service ( that includes Major Parts ) in this Location, the Staff has been very Professional except on my encounter of this Manager yesterday and Today 12/27/2024, very rude & unprofessional. I just More

Reviewed : 11/29/2024

Comment :

Reviewed : 10/20/2024

Comment : Amazing People

Reviewed : 10/19/2024

Comment : Not friendly attitude and say where did I see shop before come here is at aaa and I say nope I just ask can check why engine light came on after went shop Wednesday say everything will look good to go??? but say have to come back Tuesday seriously?! Just ask to see problems then figure on my own simple but whatever lousy services

Reviewed : 10/11/2024

Comment : I am beyond furious with the service I received today. I had a 1:00 pm appointment for an oil change, and I arrived early, yet my car wasn't finished until just after 4:00 pm. That???s over THREE HOURS for a simple oil change! Marc, the General Manager, tried to excuse it by saying they were short a tech. Frankly, I don???t care about your staffing problems what I care about is that I had a scheduled service, and my time was completely disregarded. This is unacceptable and shows a complete lack of respect for your customers. My time was wasted, and this has left me so frustrated that I???ve already canceled my AAA membership. I expected far better, and this experience was infuriating!I am beyond furious with the service I received today. I had a 1:00 pm appointment for an oil change, and I arrived early, yet my car wasn't finished until just after 4:00 pm. That???s over THREE HOURS for a simple oil change! Marc, the ???More

Reviewed : 09/30/2024

Comment : International drivers??? license

Reviewed : 09/24/2024

Comment :

Reviewed : 09/12/2024

Comment : They had so much more in store for services than that I realized thought it was just Maps. We met Mason he's awesome he helped us with our International driver permits, and we learned alot from him about AAA benefits we did not know about. They have travel Services which we are definitely going to take advantage of so we've rejoined.