Reviewed : 04/11/2025

Comment : I had my van towed by AAA to this service center 4-10-25 because my tire blew out on the freeway. I left it there for several hours assuming that they would replace the tire. They were supposed to call me when it was finished. I patiently waited but decided to show up 5 mins before they closed just to discover that they hadnt touched it because the tire had not been delivered. I removed the tire myself and found the tire at NTB and resolved the issue myself. The lack of communication skills is the reason that I will not return there. A simple phone call isnt that difficult.

Reviewed : 04/03/2025

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Reviewed : 03/15/2025

Comment : Travis, the mechanic, checked my battery and was super knowledgeable. The manager Robbie was very professional and nice. Definitely returning with my business and bringing my families cars here as well.

Reviewed : 03/01/2025

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Reviewed : 12/26/2024

Comment : Five Star Service Had to replace a sensor on my GMC Terrain, Robbie and Cesar did an amazing job. Prompt, professional, and courteous. Didn t try to sell me anything on anything I didn t need. I would definitely recommend this service center.

Reviewed : 11/02/2024

Comment : I've taken my car there a few times now. They will tell you if you really need to get something fixed, or if it can wait. Great customer service.

Reviewed : 11/02/2024

Comment : I give them my car to check my car and we get my car like this from them

Reviewed : 10/20/2024

Comment : Better experience & pricing than two car brand dealers I've been to for service this year. They seem eager to earn loyalty. I will definitely consider them in the future.

Reviewed : 09/08/2024

Comment : This AAA Car Care Plus is a hidden gem, hiding directly across from the Kroger on Broad St in Reynoldsburg. We used to always go to the Toyota dealer wherever we were in the US for routine maintenance & repairs, those days are over thanks to the excellent care & service we have experienced at this AAA facility. From the front desk to the garage, highly professional staff who really care about their customers & their vehicles. A comfortable, roomy waiting area as well, cannot recommend them enough!This AAA Car Care Plus is a hidden gem, hiding directly across from the Kroger on Broad St in Reynoldsburg. We used to always go to the Toyota dealer wherever we were in the US for routine maintenance & repairs, those days are over thanks ???More

Reviewed : 08/09/2024

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