Reviewed : 02/14/2025

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Reviewed : 02/04/2025

Comment : Your employees just ordered 4 tires on DoorDash. My daughter sat in the store for 20 minutes waiting on them to get the tires to her then had to load them into her car drive all the way to your establishment and no one not one of your employees could bother to help her unload them out of the car. No tip and guess how much she got paid for Loading and unloading 100 pounds of tires. $10. Let me spell that out for you TEN DOLLARS. Are you kidding? I will never do business with this company. That is really messed up. Go pick up your own. Dang tires. Send one of your stupid employees to go. Do it. Cheap broke company.Your employees just ordered 4 tires on DoorDash. My daughter sat in the store for 20 minutes waiting on them to get the tires to her then had to load them into her car drive all the way to your establishment and no one not one of your More

Reviewed : 01/15/2025

Comment : It took bringing the car in on three separate occasions for them to find out what was draining my battery - the fan relay. My issue is that I told them this was the problem all along, because every time my battery was jumped the fan came on right away.As a woman and someone over 60, they seemed to completely dismiss what I was telling them until they finally witnessed it themselves. I went through almost two months of inconvenience and having to have my car jumped many times. They also apparently have only one mechanic, because when he caught COVID, I had to wait till he was better to bring it back in. Do not recommend.It took bringing the car in on three separate occasions for them to find out what was draining my battery - the fan relay. My issue is that I told them this was the problem all along, because every time my battery was jumped the fan came More

Reviewed : 12/26/2024

Comment : These men just changed my life and made my wholeeeee year 100x better!! God is so good and this is the BEST STORE in Columbus, Ohio! Hands down wouldn t recommend no other store beside THIS STORE!! Best service & a Great staff! Trust me.

Reviewed : 12/26/2024

Comment : They always do quality work here, but the customer service in December '24 was the absolute pits. I never made eye contact with the associate that took my keys because he was hidden by two computer monitors the entire time. They did not give me a mileage sticker on my windshield, and they didn't even lock my car (I picked it up the next day). Extremely disappointed.They always do quality work here, but the customer service in December '24 was the absolute pits. I never made eye contact with the associate that took my keys because he was hidden by two computer monitors the entire time. They did not More

Reviewed : 12/11/2024

Comment : Stopped because the nuts holding my license plate were stuck and I needed help switching my plates on my new car. Trent greeted me warmly when I walked in and said he would he would he more than happy to help! Trent inspected the type of tools he would need and quickly grabbed a drill and within seconds had my old plate off! He then put my new plate on just as quick and within 5 minutes of arrival, my friend and i were on our way! Thank you so much for the fast and kind service! You made my day!Stopped because the nuts holding my license plate were stuck and I needed help switching my plates on my new car. Trent greeted me warmly when I walked in and said he would he would he more than happy to help! Trent inspected the type of ???More

Reviewed : 11/05/2024

Comment : While I'm no mechanic myself there are a number of auto repairs I've been able to learn to do myself through various videos and blogs, but sometimes things come up that I don't care to do. I've had a slow oil leak for a long time and had recently replaced an oil pan on my other car, so learned I didn't want to do it again. In comes what I've found to be the most reliable and trustworthy shop in this area. While I opted not to do the work that was needed due to the age of the car, I appreciated the help the sales person, Steve, provided me. He was honest about what all needed done, and for that, this will continue to be the place I take my car for diagnostics or repairs that I'm not comfortable doing on my own. Thanks for the trust.While I'm no mechanic myself there are a number of auto repairs I've been able to learn to do myself through various videos and blogs, but sometimes things come up that I don't care to do. I've had a slow oil leak for a long time and had ???More

Reviewed : 10/10/2024

Comment : Great experience with Spencer today with a locked vehicle. He was quick to respond and made quick work of unlocking my car. Thanks for saving the day.Ed

Reviewed : 09/22/2024

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Reviewed : 09/08/2024

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