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AAA Approved Auto Repair Shop Reviews Approved

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AAA Car Care Plus - Northwest (AAA Owned Facility)

1335 Bethel Rd
Columbus, OH 43220

Tel: (614) 451-2111
Hours: M-F: 07:30 AM - 06:00 PM
Sat: 08:00 AM - 04:00 PM Sun: Closed


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1 Reviews

Columbus, OH

Comment : I always do my car maintenance and oil change at this AAA store. It is convenient to make an appointment by calling them. They are professional and the price is reasonable with membership and offers. It usually takes one hour to change the oil and check everything. There are free coffee and WiFi in the waiting area. It is always a good experience.I always do my car maintenance and oil change at this AAA store. It is convenient to make an appointment by calling them. They are professional and the price is reasonable with membership and offers. It usually takes one hour to change the More

1 Reviews

Columbus, OH

Comment : Absolutely amazing human here! Even customer serive is the BEST!! Great work ALL AROUND! Honest and reliable!!! I drive an hour and 50 minutes simply to ensure my vehicles are well taken care of!! Thank you guys!

1 Reviews

Columbus, OH

Comment : I am writing to express my deep concern and disappointment regarding the work your company performed on our 2014 Honda CR-V, which we brought in twice in January. Despite reassurances that the problem had been resolved, we continued to face significant issues that could have compromised our safety.We live in Toledo, and our 19-year-old daughter attends Ohio State, so she frequently drives the vehicle between these locations. Given the nature of the errors, we are particularly alarmed by the potential risk involved. Specifically, a screw was placed incorrectly with a routine brake installation, and incorrect lug nuts were used both of which are deeply troubling and raise serious concerns about the quality of the repairs. After the first repair, we were assured that the issue was resolved, but unfortunately, the problems persisted, and we had to return the vehicle for a second time.I was assured that I would be refunded for the work and was lied to.I am writing to express my deep concern and disappointment regarding the work your company performed on our 2014 Honda CR-V, which we brought in twice in January. Despite reassurances that the problem had been resolved, we continued to face More

1 Reviews

Columbus, OH

Comment : This place will scam you! Went there for free oil change and wasn't free! Even though online stated it was. Also claimed 5 different things wrong with car. Took to another garage who stated that only one thing was wrong and nothing else. Instead of 2000 quoted by this place, spent only 500 somewhere else. Will lie and tell you things wrong with your car that are not!!!! Disgusted with the lies told by this place!This place will scam you! Went there for free oil change and wasn't free! Even though online stated it was. Also claimed 5 different things wrong with car. Took to another garage who stated that only one thing was wrong and nothing else. More

1 Reviews

Columbus, OH

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1 Reviews

Columbus, OH

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1 Reviews

Columbus, OH

Comment : checked air in all my tires for free

1 Reviews

Columbus, OH

Comment : Thanks for keeping my older car on the road! AAA went over recommended maintenance with me and were able to get my car up to date. Thorough and professional!

1 Reviews

Columbus, OH

Comment : They made good time getting here and the representative was patient, informative and kind. He made it a positive experience.

1 Reviews

Columbus, OH

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