Reviewed : 12/08/2025

Comment : horrid place, they dgaf about anyone who steps into their store, just take your car literally ANYWHERE ELSE for care. no one here gets any work done

Reviewed : 10/31/2025

Comment : They tried to overcharge me for a tire then didn’t communicate before they closed for the day. I took it to Luke’s down the street and they ended up patching it and saved me $405!

Reviewed : 10/28/2025

Comment : Do not go here

Reviewed : 10/26/2025

Comment : Rose at the front desk is the only person at this branch that cares and will do her best to make sure you’re not getting taken advantage of.
However the reason you will get taken for a ride at this location is because of the technicians. The technicians are only concerned about lining their pockets and will use your ignorance to their advantage to sell you jobs you don’t need done. Thankfully I know what’s going on with mine so it didn’t work.

(My water pump failed so I got a tow here. When I called they had this laundry list of what they wanted to do - oil change, spark plugs, valve cover gasket, tire rotations, it was crazy and went on and on. I do most of the repairs and all maintenance on my car so I knew all these were mostly upsells. For obvious reasons I instantly do not trust shops that do this. So I towed it again to my house and bought the parts from the dealership and am doing it myself. You don’t need to go through this. Save your money and put your car where it will be cared for honestly not treated as a cash cow.)

So obviously do not go in here even if it’s an emergency tow. Go anywhere else - I trust the AAA Grandview location or Payne’s Service on Indianola. Good luck everyone.

Reviewed : 10/18/2025

Comment : I came in 30 min before closing (not by choice!) and everyone was super friendly and still helped me get my tires repaired. Thank you for your service

Reviewed : 09/27/2025

Comment : Held my vehicle for 2 days before they’d even look at it. Tried to get me to replace fuel pump, When it was really that the Gas gauge was stuck. No repairs were made and diagnosis was cut short due to a lack of professionalism from technicians and staff. At one point I can recall an employee yelling across the lobby “get their money” from the first interaction with the “lead technician” every interaction with staff grew more hostile until I called for a new tow truck so I could take my car home and diagnose and fix the issue in my driveway. I want to drive home the point that No repairs were necessary and you tried charging me 1,500 for work that didn’t need to be done and incorrectly diagnosed this work (which wasn’t free either) this was by far the least professional and worst service I have ever received from a shop. I have never had my last words leaving a shop be curse words until this day.

Reviewed : 09/26/2025

Comment : I have been going to this AAA for years and every time they take amazing care of my car. I even recently went in to fix a mistake from a different body shop (not AAA) and they fixed the other people’s mistake for free! AAA on Bethel is the only car shop I will ever go to again! & the staff is always so friendly and helpful.

Reviewed : 09/03/2025

Comment :

Reviewed : 08/06/2025

Comment : My son, a AAA member, brought his 2015 Honda Accord to this shop due to slow starting issues. After performing a diagnostic, they told him the alternator and air conditioning system needed work, among other things. He asked what was absolutely necessary to get the car safely back on the road and was advised to replace the alternator and serpentine belt. He agreed, and they completed the job—charging him $1,200 for parts and labor.

Unfortunately, just two hours after bringing the car home, it wouldn’t start again. He had to have it towed back to the shop, where they quoted an additional $1,400 for more repairs. There was no apology, no explanation for why the issue wasn’t properly resolved the first time, and no offer of any accommodation or accountability.

Extremely disappointed with the service. It felt like a waste of time and money. He ended up taking the car to another local mechanic, who fixed the issue for $600 less. Overall, the experience was frustrating, unprofessional, and poorly communicated.

Reviewed : 08/01/2025

Comment : Overall nice and will fit you in on short notice. Very busy place. Pricing is high and I'm a AAA member. That's supposed to save money.