Reviewed : 12/28/2023

Comment : Great service, we needed our car fixed right away since we are from out of town and they did that for us

Reviewed : 09/20/2023

Comment : Vu, as well as Bill, have cared for both my cars and my family's cars; repair, oil change & smog, over many years and I couldn't be happier with their quality & prices.

Reviewed : 06/14/2023

Comment : I needed a smog. The guy was friendly, capable and direct. 30 minutes later I had a smog.

Reviewed : 03/25/2023

Comment : I recently brought my car in for a smog check, and subsequently for service.  Guerrero Shell failed to honor my AAA discount request. There were questionable and unauthorized charges associated with the SMOG check and with the subsequent service where I was charged for a part broken by a Guerrero Shell mechanic, and incurred a labor charge for the need to locate the broken part. These issues were discussed with the onsite person receiving payment who identified himself as the owner, and the mechanic with no resolution.

Reviewed : 03/19/2023

Comment : I recently went in to this wonderful team to have a smog check on my new car.  These guys are kind and welcoming and polite.  They did a terrific job AGAIN!  This is one of many smog certs I've done with these gentlemen.  Fast and clean and VERY efficient.  I highly recommend!!!

Reviewed : 12/07/2022

Comment : The older lady cashiering is racist and rude ! Doesn't know what she is doing and talks to you like she does !

Reviewed : 10/22/2022

Comment : I've been taking all our cars and vans here for almost 15 years. Vu is thorough, fair, and he does excellent work. Far better than a dealership. I highly recommend him. Make an appointment. Expect to pay a fair price. Diagnostic is reasonable.

Reviewed : 10/05/2022

Comment : Heading to go pick up a family member in Sacramento 4 hour drive was bad enough when the dashboard indicator said low tire pressure.  Ugh  went to get gas and adjusted air in the tires but still not assured.   AAA said they would tow me but I was stuck I had no idea where to tow.  
I looked for a full service station.  Non existent in San Francisco when I decided to Yelp.
So glad I did Guerrero Shell was 10 minutes away and although I called before his scheduled 8 am hours this polite and kind man said to come in at 8 am.
So relieved he patched the tire with the screw and $50 later we were on our way!  
Great service highly recommended business.  So grateful thank you!

Reviewed : 07/24/2022

Comment : We use Guerrero Shell for our Volvo. My wife had been a regular at Centrum Volvo. They moved here.

She drives a 2001 Volvo XC70. It only has 120,000 miles. Volvos are great (I had an S80), and they can last a good long while (mine passed 200,000 miles after I sold it to a nephew). They also are expensive to repair.

We trust Bill. He has kept my wife's car going through various breakdowns as it approaches the end of its life. He assures us we have another couple of years to go. He has looked for the best means to fix this and that. He can do major repairs: for example, we had him install a new transmission (a refurbished one).

We have had other Volvo dealers work on our vehicles, in Washington, D.C. and Detroit. We also tried a dealer in San Francisco. Bill is as good as the dealer. His turnaround time also is excellent.

Reviewed : 06/03/2022

Comment : Great experience.   Called them, and he said come on down!   It only took about 10min.   Friendly, courteous, clean and professional service!!   Highly recommend!