Reviewed : 11/02/2025

Comment : Overall, staff was very friendly and knowledgable. They called me when the problem was identified and to discuss next steps with me. After I agreed to a repair, I requested a call when the car was ready. I did not receive that call, and had to call them to check on the car's status. It was done and staff apologized for not letting me know. That's the reason for the 4 stars instead of 5.

Reviewed : 10/19/2025

Comment : Simple oil change is all I wanted. With the "courtesy" check of other systems, my estimate for repairs was over $2100. Some of the repairs I felt were due. My battery was tested as going bad, which is only 14 months old. I paid $167 installed with 3-year warranty. Now, 6 days later, my pickup barely starts, and sometimes doesn't the first attempt. Then I made an appointment to get a few necessary repairs done, only 5 days later. Only one concern was attempted-a miss in #5 cylinder. They did a compression check, took 5 1/2 hours, and did a "courtesy" cleanup of the driver's position. I was told it was done for all customers, it wasn't on my first trip in. During this cleanup, my electrical system was totally cleared, every set memory I had is gone, I can't figure it out. I have no radio intermittently; my headlights were turned off from auto-lamp, my driver's seat set memory is not there, and other electrical problems. I would like to know what they think they are doing. My Dad used to work on vehicles without disconnecting battery or wiping clear memory.

Reviewed : 10/17/2025

Comment : This place is truly the unicorn of auto mechanics. Honest, reliable, and reasonably priced. Everybody I spoke with was super friendly in a sincere way. They contacted me to let me know that one of the problems with my car should be covered under the mfr warranty and so I should take it to the dealer to get it fixed for free. Then they waived the diagnostic fee that I had already agreed to pay! That just happened today. Also, when the work is done they text you a link that takes you to a page with an itemized invoice. You are able to pay the bill right there on the website. Then, they place your keys in a lock box so you can grab your car after work or whatever. Incredibly convenient. I will never go anywhere else.

Reviewed : 10/15/2025

Comment : Amanda is AWESOME! this woman will go above an beyond for you, come got us off road, order parts, an got us to motel, an came back with some belongings that was in car.. can't beat tha service call price nor tha hospitality an her smiley personality🥰. Definately would give 10 stars but it only gave me 5 to chose from

Reviewed : 10/05/2025

Comment : Great experience and service!
Very efficients!
Honestly, that workshop was way more valuable than anything I would've gotten from a big-name agency.
Congratulations!!

Reviewed : 09/23/2025

Comment : A noise started in, what I believed to be, the rear end of my Journey a couple of months ago. Over the following months it progressed to an intense howling noise in the right front end. It got so bad I feared for the safety of transporting my grandchildren and losing the dependability of my car for work. I'm sure I'm not alone when I say I have serious trust issues with mechanics overcharging, doing repairs that are unnecessary and, I feel, taking advantage of women because they think we don't know better. I found 360 Auto at the top of a list when I researched trusted mechanics who operate with integrity. They also handled the inspection on my car when I needed to get my tags renewed, so I had a bit of previous experience with them. They are professional, they explained the problems before they did any work and they didn't make me feel like my car was going to break down if I didn't follow their recommendations. They also truly listened to what I had to say, as you can see that can be a bit much lol. As it turns out the front wheel bearings on both sides of the front end we're bad and after the repair it's nice and quiet and I am no longer fearful while I'm driving my car. I highly recommend 360 Auto group they do operate with integrity and I appreciate that more than anything. The entire process, unbelievably, only took a few hours and I was able to sit and visit with the kind Auto advisor at the front desk. In a world of uncertainty, bad business practices and unfairness I want to thank you from the bottom of my heart for earning my trust.

Reviewed : 09/23/2025

Comment : The wait was shorter this time.

Reviewed : 09/22/2025

Comment : Incredible customer services and quality communication from the entire 360 Auto Service team.

Last week I was traveling for work in Joplin and my check engine light started beeping and blinking and I had an all day event to attend.

Chris and other team members immediately stepped in and communicated all the necessary steps to get my van fixed and ready in one day for my 4.5 hour drive home on the same day.

As someone who knows little to nothing about the mechanic or details of how my car runs. I was so grateful for honest communication, thorough diagnostics, and quality service to get my van in shape with no problem.

Could not recommend this place enough!

Reviewed : 09/17/2025

Comment :

Reviewed : 09/15/2025

Comment : Awesome, understanding, friendly, and reliable service. They are totally up front about your repairs and treat you like a human being instead. Would definitely recommend these guys! ✌🏼