Reviewed : 12/03/2025

Comment :

Reviewed : 11/26/2025

Comment : Always first class and reasonably priced.

Reviewed : 11/23/2025

Comment : Great efficient service. Honored part and labor warranty as promised without hesitation.

Reviewed : 11/21/2025

Comment : They're still very reliable. I've never taken my car in and left feeling like there's still an unresolved issue. The quality seems to be better than even the dealer. But I used to take my car in and expect to pay $500 and walk away spending $300. It was awesome. Now, I go in expecting to pay $300 and I end up spending $600. And their upselling doesn't feel great. It seems like they're not just being helpful. It honestly feels like the people on the phone are making a commission. I'm not saying that's what's going on, but it wasn't like this before. What happened? And the extras they're adding are incredibly expensive. If the thing I'm getting fixed costs $300, I don't want to be told you need these little things and it ends up being $600. Come on guys! I don't want to look for another mechanic, but I guess I better. So yeah, if you want it fixed, this is your place. But I would just absolutely say no when they start upselling you on things like an oil change, filters, tire rotations, etc...

Reviewed : 11/21/2025

Comment : Amazing technicians and service.

Reviewed : 11/16/2025

Comment :

Reviewed : 11/14/2025

Comment : Great service as usual. Good feedback during repair. Repairs in general are expensive everywhere, 1st Stop is in step with market prices yet delivers higher value.

Reviewed : 11/07/2025

Comment : First Stop has done an amazing job of keeping my older car on the road in good shape! They diagnose problems and do the work in a reasonable amount of time and don't try to oversell on repairs I don't need.

Reviewed : 11/06/2025

Comment : 1st stop auto continues to go above and beyond. I will always bring my vehicle here while I live in Lexington.

Reviewed : 11/05/2025

Comment : Great, expert service that you can trust. They communicate with you very well and listen to you.